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Frequently Asked Questions

What does Diane’s Heavenly Care do?

We are a family-owned agency focused on supporting Nebraska families who are navigating the Aged & Disabled (AD) Waiver program. We provide the guidance, management, and reimbursement services needed for high-quality, in-home care.

Who qualifies under the Nebraska AD Waiver?

Eligibility typically depends on age or disability status and one's requirement for a nursing facility level of care. These determinations are made by the Nebraska Department of Health and Human Services (DHHS).

How can families find or become providers?

We specialize in helping family members get certified as legal providers so they can be reimbursed for the care they provide. We also offer background screening and matching services for families looking for outside caregivers.

How does payment and reimbursement work?

Diane's Heavenly Care manages the administrative side of the state waiver program. We handle all billing claims to Medicaid and the state, ensuring that caregivers receive competitive pay on a regular, reliable schedule.

What is the first step to get started?

Contact us today for a consultation. We’ll help you assess your needs, verify potentially eligible waiver benefits, and walk you through every step of the certification or matching process.

Can I hire someone not related to me?

Absolutely. If a family member is unavailable or unable to provide care, we work with you to find, screen, and hire professional caregivers who are a perfect fit for your household and care needs.

Still have questions?

We're here to help.  Reach out to Diane’s Heavenly Care team to learn more.

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